Project Management Basics

Using Total Quality Management In order to succeed businesses build strategies to maximize productivity in every aspect of its business to please customers and to achieve organizational objectives. Some of the activities involved in total quality management include customer satisfaction, management improvement, employee involvement, and reaching organizational goals. Total quality management involves every aspect of a business including departments such as marketing, research and development, human resources, and sales. The basic principles of total quality management include satisfying the customer, satisfying the supplier, and continuous improvement to the business. Total quality management... Read full post here